It's user friendly for the providers to use the software during office hours as my clinic is distributed geographically. There are times where it would freeze up or become slow in the middle of doing something as though it was running on an old OS. So you had to wait before continuing to do what you were trying to do. I believe ModuleMD Wise EMR system helped our clinic run more smoothly and at the same time give better care to their patients. I like how easy it is to navigate through this application as well its ease in connecting different modules together for my medical office's needs! There are some glitches when trying connect other applications but i am sure they will be worked out soon because of all their support staff members behind them constantly updating these products!! The main benefit has been keeping track at once time instead going back an forth between apps which seems much easier now thanks modulemd wise.