I like how easy it was to use, we used it at my previous employer as well as my current one (my second last). You can tell there are some other tools out there but nothing really comes close to what clear gages has in terms of functionality. It's expensive relative too its competitors which makes me think twice every time i'm about to purchase another tool/service. The customer service wasn't great either, if you call when no employees work they will send an agent who doesnt know anything! So dont expect any help from anyone once u have issues with your account. Its so much easier then using excel sheets and having to make sure all info is correct in each column.