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Japan, Tokyo
1 Level
766 Review
65 Karma

Review on πŸ“Ά Enhance Your WiFi Network with Meraki Go Indoor Access Point: Cloud Managed, Mesh, Cisco [GR10-HW-US] by Ryan Bowers

Revainrating 5 out of 5

Anything but simple and reliable. Disappointing

I have been using Meraki products at work and home office for many years with the help of an IT professional for setup. If you have that kind of support, Meraki has great products. Now I'm self-sufficient and I was hoping that Meraki Go would offer an easy-to-use customization format. But that's not the case. The phone app works pretty well for setup and gave me a local hotspot cable extension to the garage office. My attempt to add a remote access point (wireless) failed. I've tried contacting support many times with no response. Meraki support is still very poor. This Meraki Go wired AP sends me disconnect/reconnect notifications daily - very annoying and has no reason to. My other Meraki AP connected to the same router is not disconnected. I have reverted to a higher quality Meraki product that works with my existing system. The M-Go line is a big disappointment that probably could have been great with a bit of customer support.

Pros
  • Good build
Cons
  • Minor issues