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829 Review
57 Karma

Review on EU-ETS by Aaron Stewart

Revainrating 4 out of 5

Very helpful, quick response time & friendly staff

I like that they have developed very extensive functionality for all types of airlines in one solution which is great! They are always willing to help you out if needed too (which was rare but when it did happen we were happy).

img 1 attached to EU-ETS review by Aaron Stewart

We actually had an issue where our system went down at work during normal business hours so some functions stopped working - however this problem has since been fixed by their team within 2 days!! Great customer service! Not much other than just how good they've made things run smoothly and quickly. That's really about everything there really needs saying here because everyone who works in the office loves them as well - even though they're not from Germany ;).

Pros
  • Easy access, quick responses.
  • Very helpful with any issues or problems encountered along every step up until completion time; )Not only do these guys provide excellent support via phone/email etc.,but also through live chat whenever necessary.Very prompt response times!!!
Cons
  • The software itself isn't free unless paid annually