This has been a great help for our business. I like the ability to be able to create reports to see what areas need improvement. It has also given me the ability to create graphs and charts that allow me to show my clients what areas of our service need improvement. I haven't found anything about this online manual service that I dislike. It has been a great help for my business and gives me the ability to show my clients what areas need improvement. I like the fact that they have a lot of experience in the industry. They also have a lot of knowledge on the different types of audits we need to do. I think the fact that they can do a lot of different types of audits. I think the price is a little high. I would recommend them to anyone that needs to do an audit. It's helped us out a lot. We've been able to find some things that we didn't know were missing.