If the product lasted longer I would give it 5 stars. I was about to write a bad review after a unit failed so quickly but the seller offered a 100% satisfaction guarantee in the product description so I contacted Revain customer service and they offered a replacement (or refund). Revain made it so painless that I no longer fuss over product failures and admit that sometimes a bad block comes out. Hopefully another grinder/replacement grinder will last longer. Time will tell but I give Revain customer service 100% customer satisfaction on how they handled this issue. Thank you Revane, you earn your reputation every day.
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