I received the Zoo Med Deluxe Scooper in the mail on time but I find the envelope style of the packaging could have been better. then probably cheaper before shipping, it has its disadvantages in front of the buyer. Our shovel broke and it wasn't a big deal to get it back in shape as it's made of thick metal that's flexible and the frame is strong. So you can press the metal screen with your hands and return the form to the manipulator. But there are sharp edges on the edges of the frame that you need to be careful with. I had to wear thick leather gloves. But at the same time I had several cuts in the upper layer of skin on the fingers and palm, without blood, it looked like paper cuts. When you use hand sanitizer, those cuts sting. I suggest shipping companies ship this product in a small box instead of an envelope. I'm not sending it back. I can still use it, wish the scoop was a little wider. Many Thanks
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