
Tripp Lite Direct Connect surge protector has a bug. The connector is attached to a metal box with plastic. It is easy to separate from the metal box. I had one that was loose enough to short out, sparks and smoke and all. I am including photos of a shorted surge protector, what the early stages of plug loosening look like, and the burn marks on my wall from a short. I am also replacing all of my straight connectors with an Isobar 2 surge protector strip with a 6ft cable. Tripp Lite Isobar 2 Outlet Surge Protector Power Extension, 6ft Cable, angled plug the direct connection still protected my devices, none of my expensive devices were damaged. The socket was not damaged either. The company was very responsive when I called and they were willing to support the insurance and replace all my gear if it was damaged. They also replace any straight connectors with loose connectors.

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