My experience at TAVOLOZZA, which was my first time shopping at their internet store, exceeded all of my expectations. On the other hand, the quality of their assistance did not meet my expectations. The website was challenging to navigate, and it took a lot of time before I was able to locate the information I needed. When I did eventually locate the item I was looking for, I discovered that it had been sold out. The shipping took significantly longer than anticipated, and when I finally got my purchase, the items weren't properly packaged, and a few of them were broken. My interaction with TAVOLOZZA was, on the whole, unsatisfactory, and I won't be returning to the store in the foreseeable future.