I like that it's customizable, you can change almost everything about your system to fit what is important for YOUR needs! The software has some quirks when navigating through certain screens (such as getting back from an order report), but overall we've been happy with our experience so far using this product/service; if nothing else they do offer excellent customer service - which makes all of us feel comfortable in recommending them or working directly wth their team members!! We are solving problems related specifically around inventory management within Supply Chain Management department at my current job position where i am utilizing ECP solution called "EnCompas".