The ability to create and use templates to create the look and feel of the EHR is the best part of this product. It is easy to create workflows and templates for all aspects of patient care. Easy to use and very intuitive. I have used other EHR products and this one is the easiest to use and most intuitive. There are a few features that are not intuitive. For example, it is not as easy to create a flowchart for a medication order. Some of the features are not intuitive and could use a little more explanation. We use this product to create the medical record for our patients. It is easy to use and intuitive.