The company that makes this scooter has terrible business practices and terrible customer service. Assembly is broken. Thank god she's fine and not hurt. I contacted a bolt/nut replacement company to fix the scooter myself but came across a "workaround". At first they just needed some information so they could send me the part but once they found out I bought it from Revain they put the responsibility of getting in touch with Revain to sort it out on me. Which probe costs 10 cents and a few dollars for shipping. This company is a scam...don't buy from them. And Revane shouldn't do business with this company either, they'll smear your name.
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