I like how easy it is for me as an administrator/manager at my clinic to use this software. There are some things i do not particularly enjoy about using TrakNet, but they may be due to lack of training or knowledge from their side. The support team has been very helpful when we've had questions; however, there aren't any specific courses offered by traknet regarding its product. This isn't necessarily bad - just something worth noting if someone wants more information than what can currently be found online (like myself). We're able to track patient visits easily through this system.