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Review on Genoo by Rick Ross

Revainrating 4 out of 5

Best in class AI chatbot builder with many features

It is so easy to track a customer journey from their first interaction through all stages of sales funnel up till conversion! There are tons of integrations available for other tools like Hubspot or Marketo! The platform also has an excellent API which allows us integrate it into any 3rd party tool we use such as Slack or Salesforce. I don't have anything negative to share about this product at present time however there could be some improvements made to make it easier for new users who may not know how to navigate the system well yet. We're able to easily create different flows depending on our customers' needs by creating multiple types of journeys using this platform.

img 1 attached to Genoo review by Rick Ross

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Pros
  • The platform allows us to track our customers' journeys from a first interaction up to a conversion and it has a well made API for other tools as well
Cons
  • There is a steep learning curve