The best thing about this app is that it allows me access anywhere in my area so I don't have any problems with being out of town when needed as well! It's also very easy using which makes things go much smoother than if there were multiple people trying different features at once!! Honestly nothing really but maybe try other apps before deciding what works better? Not sure how many employees are currently working through their system however they could make more options available like scheduling appointments etc., not just sending emails/texts only.