Header banner
Revain logoHome Page
Jack Boldt photo
Turkey, Ankara
1 Level
696 Review
29 Karma

Review on XFMT by Jack Boldt

Revainrating 1 out of 5

My Frustrating Interactions with the XFMT Online Store

My desire to satisfy my requirements for automotive components led me to the XFMT online store, which I was delighted to investigate as a social media influencer. On the other hand, my interactions with the business left me feeling extremely let down. Despite the fact that their website is simple to navigate and provides access to a wide variety of products, I was disappointed by the quality of their customer support. I had several inquiries regarding a product that I was interested in purchasing, but when I contacted their customer service team, I received a response that was both slow and unhelpful. I was disappointed. In addition to this, the shipment was very slow, and when the components did eventually arrive, they were broken and unable to be used. I called XFMT's customer service department once more, but I received the same unhelpful demeanor and lack of urgency in resolving the problem as before. To make matters even more difficult, when I attempted to return the broken parts, the process was excessively difficult and time-consuming, and there were no clear instructions on how to continue with the return. My time spent shopping at the XFMT internet store was, on the whole, a waste of time and a source of frustration. Although they have a large selection of products available, the quality of their customer support and shipping leaves much to be desired. If you are searching for a dependable and productive source of auto parts, I would recommend looking in a different location.

img 1 attached to XFMT review by Jack Boldt

๏ปฟ

Pros
  • Consistent results in testing
Cons
  • No choice for free shipping.