I like most is being able to access my data from anywhere, at any time! It's also nice having an app available for both Android & iOS devices so I can view work orders while in transit or when not connected online through our network/WIFI router. The interface isn't always intuitive but it does get better with practice -- we've found ways around some quirks as well (like needing to be registered users first). We're looking forward to seeing where this product goes next year - currently they are rolling out new features such as auto-assignments which makes scheduling easier than ever before!!