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Bahamas, Nassau
1 Level
708 Review
73 Karma

Review on Mukum by Richard Carroll

Revainrating 2 out of 5

A Disappointing Online Shopping Experience Awaits You at Mukum

My most recent experience with Mukum's online shopping service was less than satisfying. The website was difficult to navigate, and the procedure of checking out was unclear, despite the fact that they had a large selection of toys and outdoor equipment to choose from. In addition, the things that I ordered were inferior to what I had anticipated receiving. The toy and game selection was of poor quality, and the majority of the items did not work as intended. The equipment for sports and outdoor activities was likewise of poor quality, and some of the items were missing components that were necessary for their use. To make matters even more difficult, when I tried to call customer care for assistance, the language barrier made communication impossible, and they were unable to find solutions to my problems that were satisfactory. In general, I found shopping with Mukum to be a frustrating experience, and as a result, I cannot suggest this online business to other people. The difficult navigation of the website, the mediocre quality of the products, and the language barrier with customer support all contribute to a disheartening purchasing experience.

Pros
  • a user-friendly website
Cons
  • Customer assistance might not respond.