I bought 3 of these devices. One came without a reflector mount. replacement ordered. Same problem. Ordered a second replacement. It was finally done. I noticed that others had the same complaint. Also, the clip that holds the pan head doesn't hold the reflector very securely, but is acceptable if not handled roughly. For these reasons I would give the product 2 stars. BUT it has a great cable and although the reflector is thin and light it works well. I would give 5 stars for that. Hi! It's only about 11 dollars. What do you expect? In general, I am very satisfied with the device. So you can either love it or hate it depending on how you use it. Revain, by the way, has responded very well to the replacement.
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