Me and my friends were shocked that the Arctic exchanged my thermos for a new one after half a year of use! I just wrote to the Arctic that the thermos suddenly stopped heating, I was offered to take it to the SDEK for further sending to them to conduct an examination (all at the expense of the Arctic). According to the results of the examination, the thermos was found to be faulty. And they sent us a new thermos! Thank you Arctic Team! Good luck and further prosperity! Nice to deal with decent people!
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