The ability for our organization to manage multiple programs at once, receive reports in real time and have access to support staff when needed were all great features we liked about this software. I wish there was more customization options available as some things are not user friendly or intuitive like other applications out there. We did not find any problems with using flexigrant however it does require training and knowledge from an accountant to use effectively. We used flexiblegrant to track grants received and disbursed by different organizations which allowed us to keep track of who had what funds going where.