Purchased this item in November 2017 and now I can hear the classic metal on metal sound from the left front. I am aware that MFG defects are possible. I filled out a customer problem form three days ago and still haven't received a response. I'll probably just have to buy another jack because I need my car to work! Update 12/21/2018 Still waiting for a full refund as there is a 3 year guarantee. Also had to replace another crazy vibration at 65mph. Not at all happy with this purchase or Revain's returns/warranty process. BOOO!
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