I love that it has helped us improve our response time which helps in keeping patients calm when they are waiting or having their procedure done. It also makes sure everything from scheduling appointments all way through discharge planning flows seamlessly into one application! There isn't anything i dislike about this software other than maybe how easy access can be sometimes depending where you work at there might not always have an internet connection available but if so just download chrome browser its works like magic!! Great product great customer service no complaints here we go ahead let them help me solve my problems any issues im able too ask questions online chat support team very helpful keep up good job guys.