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Dominican Republic, Santo Domingo
1 Level
694 Review
49 Karma

Review on Cocktailor by Scott Reeves

Revainrating 1 out of 5

Experience with Cocktailor was disappointing

I was thrilled to discover a one-stop shop for all of my home bar supply requirements as a first-time customer of Cocktailor. However, I was dissatisfied with my encounter. The website was challenging to use, and there wasn't as much variety as at other internet retailers. Some of the items in my order were missing when it arrived, and the customer support was unhelpful. I called and emailed Cocktailor's customer service a number of times, but I never got an answer. Being in the dark was annoying, and I had to spend more time and money to find the missing goods elsewhere. And to make things worse, the items I did receive were of poor quality. I attempted to prepare a cocktail, but the shaker leaked, and the glasses were thin and breakable. Overall, I found the experience to be disappointing and far from the all-in-one solution I had hoped for. Based on my experience, I cannot endorse Cocktailor.

Pros
  • A varied offering of home bar products of the highest possible quality.
Cons
  • Availability is low compared to competing retailers.