I bought this to backup my personal files and Plex server. When the systems work well. Having access when you are away from home is a privilege. The biggest complaints I have are the lack of how-to instructions and the delay in responding to tech support questions. An example of adding a drive to raid5 with cache installed. When I received the unit it didn't have two screws to mount the drives and after explaining it in several emails they sent me the screws for free.
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