I was initially going to rate this product lower. However, after dealing with their customer service I believe they deserve a 5 star rating. When we initially got the item I didn't see anything wrong with it. However, the faucet seemed cheap and made of plastic compared to other brands I had bought for my other bathrooms. When I went to install the faucet it kept leaking, and it seems impossible to get the right waterline size from anyone other than the seller. I contacted the seller and told them the faucet was leaking and they sent out a replacement for me quickly. Unfortunately, you need to be very specific in what you need. I figured they would send the water lines along with the replacement faucet as I don't know if it was an issue with the lines or the faucet. They didn't initially send the waterline replacements with the faucet. This is partially my fault I didn't mention this. Though this was quickly rectified and I received both the faucet and waterlines the same day and was able to install. The new faucet I received felt of higher quality material than the initial faucet I received, and it is no longer leaking. So all in all it was a success and I love the way this sink/faucet combo look on my white river granite countertops.
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