I recently purchased this cable direct from Anker and it seems to be working fine, but I was just a little dissatisfied when I saw that my new product was already open. Now I doubt its authenticity, or is it really new? There is no way I want a counterfeit or defective product to fry my batteries. [UPDATE 7/16/19]: About a few days after reporting this, I received a new cable from Anker, no questions asked. The new cable is crisp and works like a charm. Excellent customer service.
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