Review on Honeywell HL10CESWW Portable Air Conditioner, Dehumidifier & Fan - 10000 BTU, Remote Control - Ideal for Rooms Up to 350-450 Sq. Ft by Ronald Lunn

Cools the space above my garage fairly well but had installation issues. First, the window adapter has a minimum width of about 32 inches, which is nowhere mentioned in Revain's description. My window is only 25 inches wide. Honeywell's website shows adapters that shrink to 19 inches for all other portable air conditioners, so I assumed that would apply to them as well. Not so. When I called the Honeywell service center to get a new adapter, a customer service representative told me that there was no smaller adapter available for this model and they could not do anything for me. Luckily the manager I asked for was very nice and did everything to help. His first suggestion was that I cut the adapter myself, which I can't do. The final solution was to have his people personally cut out a larger adapter and send it to me. And yes, indeed, this smaller custom adapter arrived within 24 hours. Thank you helpful person at Honeywell! The next problem is that the adapter didn't have a "eyelet" to hook it in front of the lowered window (like every other adapter I've seen) to keep the adapter from tipping over. in the window and cannot be pushed out the window. Unfortunately, my solution involved duct tape. Not perfect, but I haven't come up with anything better yet. The Revain site also doesn't mention that the device must be 20 inches from a window. Luckily I have a place, others might not. The device cools perfectly! So 5 stars for cooling performance, 1 star for installation issues and 5 stars for customer service from the manager (but not the customer service rep). After receiving the stripped down adapter I upgraded this rating from 3 stars to 4 stars.