The customer service is great, they are always willing to help me with any questions or concerns I have about my account! They also do not charge you for anything that goes wrong when it comes to their app/software. It's free to use and everything works perfectly fine. There really isn't much I dislike about this program at all. If you're looking for an effective way of finding available spaces near your area then definitely try out parkopedia before signing up anywhere else. This helps us find spots close by so we can go straight from work to where our car needs to be without having to waste time searching around.