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1 Level
779 Review
71 Karma

Review on iManage Work by Eddie Duncan

Revainrating 4 out of 5

Works Great For Everyone Using It, Easy Setup and Convenient

I like that it's easy for all my employees to use one program instead of multiple programs (iCloud Mail/Calendar) which can sometimes cause confusion as well as having different versions between computers or devices. Also being able to give everyone access so they don't have to go through me with each request helps out quite a bit too! Nothing really at this time but when we do need some help with something there are not many options in our area. Make sure you know what your needs will be before deciding if this works for you because things may change over time. We had issues where people would forget their credentials after changing phones etc., therefore making them unable to login into certain areas such as emails or calendars which were set up by another employee who no longer worked here. This solved those problems pretty quickly since we could just make an account under another.

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Pros
  • Easy interface
  • You get everything needed right away.
  • Mostly helpful staff even though only part timer is very hard working, understanding customer service rep(s)
Cons
  • Not much information about how long someone has been employed without going back 3 months
  • Limited features compared other software