In my line of work as a professional electrician, I am always looking for equipment that are dependable, long-lasting, and capable of withstanding heavy use. Unfortunately, my interaction with the KAIWEETS online store resulted in my feelings of frustration and disappointment. KAIWEETS makes claims that their products are of great quality and are built to last, therefore when I bought a multimeter from them, I did so with high expectations given those statements. However, after only a few usage, the multimeter started failing and giving me erroneous readings, which rendered it difficult for me to utilize it for the work that I was doing. I contacted KAIWEETS's customer support in the hopes of finding a solution to the problem I was having. Nevertheless, their answer was slow and useless, leaving me with the impression that I was neglected and my status as a customer was undervalued. It appeared as though they were more concerned with making a sale than ensuring that I was happy with the product. My time spent with KAIWEETS was, in the end, not very satisfying. Their statements that they provide high-quality products and excellent customer service may be true for some people, but I can say with absolute certainty that this was not the case for me. Due to the poor quality of the service I received from KAIWEETS online store, I am unable to give them my recommendation as a storyteller.