Review on Matt Black KES Shower System With Pressure Balancing Shower Valve, Tub Faucet Spout Set, Handheld, 10 Inch Rainfall Shower Head Combo - All-Metal Construction, Model XB6300-BK by Kantrel Tunstill

Name: Matt Black KES Shower System With Pressure Balancing Shower Valve, Tub Faucet Spout Set, Handheld, 10 Inch Rainfall Shower Head Combo - All-Metal Construction, Model XB6300-BK
Item: Matt Black KES Shower System With Pressure Balancing Shower Valve, Tub Faucet Spout Set, Handheld, 10 Inch Rainfall Shower Head Combo - All-Metal Construction, Model XB6300-BK
Rating: 5

August 12, 2023

Great style, quality is good! Customer service is tricky

I have been waiting for UL listing and nUPC documentation for more than a week with no response after several emails. I tried calling the number listed on their site but doesn’t seem to work.They claim UL and nUPC as well as many other "features” but cannot provide documentation to prove it.UPDATE: I called the support number during their business hours and was given another number to call (also in China). It was tricky because of the language barrier but I was able to obtain the certifications needed within the hour via email in pdf format. Inspection passed!

Pros

Great looking shower which was good quality and very easy to install. Would recommend

Cons

The showerhead may be too high for some users to reach comfortably

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