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Review on Matt Black KES Shower System With Pressure Balancing Shower Valve, Tub Faucet Spout Set, Handheld, 10 Inch Rainfall Shower Head Combo - All-Metal Construction, Model XB6300-BK by Kantrel Tunstill

Revainrating 5 out of 5

Great style, quality is good! Customer service is tricky

I have been waiting for UL listing and nUPC documentation for more than a week with no response after several emails. I tried calling the number listed on their site but doesn’t seem to work.They claim UL and nUPC as well as many other "features” but cannot provide documentation to prove it.UPDATE: I called the support number during their business hours and was given another number to call (also in China). It was tricky because of the language barrier but I was able to obtain the certifications needed within the hour via email in pdf format. Inspection passed!

Pros
  • Great looking shower which was good quality and very easy to install. Would recommend
Cons
  • The showerhead may be too high for some users to reach comfortably