We ran a cleaning company and loved light duty vacuums in the past so after Bissell made terrible changes to their light duty vacuums we decided to give them a try with that we were so happy with. It sucks really well, which is probably its only plus. Crews quickly hated the way you remove the hose. The Bissell had a handle that you could grab and easily remove and use the bottom without attaching an extension hose. In this one, you push a button and attach an extension and you're still bending to get at anything because the wand isn't long enough and the hose is hard to put on, so you keep tipping the vacuum back and bending over to get it to get behind the TV stand, skirting board etc. then the nozzle keeps falling out of its holder (actually we lost one at a customer's somewhere). We made adjustments by adding velcro to the nozzle and now it seems to be holding it in its mount. Cable doesn't fit, keeps falling off, very annoying when going from house to house. It's meant to be commercial so I'm not sure why these things were overlooked during the design process. I will never buy again.
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