I love how easy it is to use! There are so many options available, you never get bored with this program because there's always something new being added or improved upon by their team of developers!! It would be great if they could have more features for skin care procedures/skin conditions but other than minor issues (like not having all the common medications in one place) everything has been amazing. They do an excellent job at keeping up-to date as far as technology goes and keep us updated when changes happen. We've had nothing bad about using RX Photo since we started using them several years ago! Our patients' results speak volumes regarding our level of service quality compared to others out there who don't provide such high standards like ours. Great customer support from beginning to end which includes before purchasing software, during implementation phase, training staff members and after product launch. Easy access to patient.