It is simple to use, it has many useful features, it's pretty affordable compared to competitors. I have not found anything I dislike yet. We use this software because we need to keep track of our clients and their orders. So far, I haven't experienced any problems with the system. The service provided by the support team is excellent! They always respond quickly and they are very professional. I highly recommend them!! Sometimes I feel like there should be more options for customizing the interface but I know that would require additional costs. The software works well so far. I've been using it since the beginning. I am satisfied with the product as it helps me manage my business easily and efficiently.