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Croatia, Zagreb
1 Level
709 Review
43 Karma

Review on Waleaf by Corey Bigglesworth

Revainrating 3 out of 5

Waleaf Is Known for Their Expensive Yet Low-Quality Goods And Services

I've always been a big fan of video games and other forms of entertainment, so I couldn't wait to check out Waleaf's collection of furnishings. On the other hand, my interactions with the company were not in the least bit satisfying. In spite of the fact that their website makes the claim that they manufacture furniture of the greatest possible quality, which is both elegant and long-lasting, the reality is quite different. I made the mistake of buying a Waleaf gaming desk, and after only a few weeks of using it, the desk started to tremble and wobble. In addition, the design of the desk was not as useful as I had anticipated it would be because there were few alternatives for cable management and storage space. In addition, although the company's pricing are on the higher end, the quality of the things they sell is quite poor. Cheap and fragile materials were employed in its creation, and the general design paid very little regard to the finer details of the product's construction. To make matters even worse, when I reached out to their customer service for assistance with my broken product, they did not respond to my inquiry and were not of any assistance to me. It took several weeks before I received any kind of answer, and once I did, I was presented with explanations rather than options to resolve the issue. In general, Waleaf is not a retailer that I would suggest to anyone looking to purchase high-quality furniture. Although the company's products may have an alluring appearance on their website, the actual product is in no way satisfactory. The high-end costs charged by the company are not commensurate with the low-quality products or the absence of any customer service.

Pros
  • Guarantee of a full refund of any money paid by customers within the first 30 days of their purchase, as well as prompt and helpful customer service.
Cons
  • There have been reports of customers not getting responses from or getting assistance from customer service.