I like how easy it is to use bacsolutio's software compared with other products we used before; It really saves us time! There wasn't any part that was overwhelming or anything difficult for me as an individual user (I'm just using this tool at work).
The only downside so far has been their support team which can be slow sometimes but overall they are always quick about responding back when you need assistance from them - very reassuring!! We have realized some amazing results by utilizing our new product called "the cloud" where all users would now able access each others' files without having physical hard drives anymore!