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Shah Nelson photo
United Kingdom, Belfast
1 Level
704 Review
27 Karma

Review on MAXTOP by Shah Nelson

Revainrating 1 out of 5

Worst MAXTOP Experience Ever

I purchased a suitcase from MAXTOP and was very unhappy with the results. The item I got was of low quality, as the seams began to unravel after only one use. I called customer support to ask for a refund, but was met with rude and unhelpful agents who flat-out refused to help me. The shipping schedule was also extremely poor. Even though I was told my order would come in two weeks, it ended up taking over a month to get here. Since I required the duffel for a trip I was planning, this was a major hassle. The website was challenging to use, and I had a hard time locating the item I was looking for. The prices were also significantly higher than those of competing online shops. In conclusion, MAXTOP provided me with an awful service, and I would never recommend them to anyone. Their goods are of poor quality, their service is inconsistent, and delivery times are unpredictable. I should have known better than to do business with them and now I never will again.

Pros
  • Various goods to choose from
Cons
  • Costly rates