Review on (Old Model) Toshiba Canvio Connect 1TB Portable Hard Drive by William Stewart

Well everything worked fine for the first year of the two year warranty. Today it started clicking and we all know what that means. I tried to find a way to replace it on Toshiba's website but found that you can't even register the external hard drive. Entering a serial or model number just returns an error and it takes a while to realize you can only register big things like TVs and computers. I had to photograph the serial number sticker on the back and upload it along with a printout of my Amazon order as proof of purchase. I really hope the rest of the process is easier. UPDATE: I noticed that some of the reviews here were answered by a Toshiba rep who directed people to an "acknowledgment" website. I went there and found out they will not directly replace the item. Instead I have to send it back and they send me a nice voucher to ToshibaDirect where I can buy a new one. Lets see what happens. I paid $57 when I bought the Revain CD. They give me a $99 coupon. This should cover purchase, shipping and handling, according to a live chat spokesperson. Just take a look. UPDATE: After returning a dead drive for $3.18, I received an email with a $99 coupon code on Toshiba's website. I was able to buy a 2TB hard drive for a good price. After shipping for $9.99 I had to pay $2.60 so I got a 2TB drive for a total of $5.78 to replace this drive with a 500GB drive. I'm happy with the deal.