I like how easy it was for us (non IT people)to set up our system! The interface needs some work from an artistic side but you get used quickly with just about any website or software program out there that isn't made by Apple products only!! It's great because we don;t have constant errors when trying multiple things at once without having someone else watching over your shoulder while setting something new each time either. Nothing really as i am not familiar enough w/ computer systems yet so everything seems simple & straight forward however maybe if one has had experience before this would be better understood??? Great product overall though nothing too major comes forth here other than being able t o understand what works best within their own organization which can vary greatly depending upon where they are located geographically etc.. I like how user friendly this system was as well that it could easily be used by other employees not just one person! It's very easy for people who dont have experience with using software such us myself because their interface makes things super simple!! The only problem i had when trying out nservice lero rms were sometimes if they are closed or down then you can't do anything until someone else opens up again so keep an eye open whenever your computer shuts off/goes into sleep mode etc.