I like that you can customize your dashboard to show only projects/funds or all of your grants so you don't have to see everything at once. It's not easy to navigate through when there are multiple pages of information. Also, sometimes certain filters won't work as intended -- especially if they're new features being added. We've been using this system since 2013 but we still haven't found out why some things aren't working correctly. But having said that, we did get help from their Customer Support team which was very helpful! They were able to figure out our issue quickly and gave us suggestions on how to fix it ourselves.