I had just assembled this chair and was using it for a few hours when one of the wheels broke. The nut that the pulley bolts into was "attached" to the frame with several very flimsy thumbtacks. I tried repairing with epoxy but it just wouldn't stick to the surface. I bought this chair because the casters looked sturdier than the cheap plastic casters found on similar items. However, if they're not secured properly, it really doesn't matter. I will be returning this item because I don't think this is an issue with everything they make.
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