I really don't know why there are so many bad reviews on this product. My roommate and I have been using it for almost a week now and we love it. I was skeptical about the water leak so we put it on a plate in the fridge for the first 24 hours in case we need to replace it but we had no problems. The product is exactly as described - even better to be honest; It's fast, tastes good and has an eco-friendly filter. Much better than any Brita I've ever had.
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