I like that it has several different features to help with auctions. It's easy for people who are not familiar with computers to use! Also, you can easily share your screen so others in the room can see what you're doing. The only thing I dislike about this program is that sometimes when there is something going wrong (such as a computer crashing) it doesn't always tell you right away what happened. Sometimes it takes awhile before they will let you know why it crashed. If you have multiple rooms of people working at once then this is great because everyone can be able to work together. We've been using gavel buddy since we started our business and it works very well. There isn't anything i don't like about it. This helps us keep track of all the information from each person involved in the auction process.