The ease of use, being able to make changes in real time as well using it for our hospital system also has been great! I like how easy this software makes my job easier by allowing me complete control over all aspects from discharge planning through post op visits etc.. Nothing so far i dislike about ezcap but would say if there was an option within each visit/appointment or even better yet have your own custom script written specifically could be helpful? The benefits are clear when looking at costs saved both directly cost wise & indirectly due to less mistakes which saves more money overall I like that it is very easy to use and it is very detailed. I also like that the information is saved to a database. I dislike that sometimes it is a little difficult to navigate. It is a great tool for keeping up with patient health information. It is very detailed and saves the information to a database. It is great for keeping up with patient health information.