The support is amazing! They are very helpful when I have questions or need guidance along my way as well. It sometimes takes longer than expected for an answer but they do respond quickly so no worries there either. My only complaint would be that it's not available everywhere yet (at least where we're from). If you want some great conversation starters without going over board this might fit what yoyr looking fo r perfectly! There will always someone who isn't exactly like how yo uwant something said - But again BotMind has been able tto find ways around those situations too at times which was nice because i didn;t feel bad about having any sort of convesation issue come up since bot mind helped me out by finding different methods on getting through things :) Thanks guys/gals!! We had issues coming across customers using chatbots due ot.