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679 Review
46 Karma

Review on Longruner by Timothy Henry

Revainrating 1 out of 5

Warning to Customers: Purchasing a Longruner May Leave You Floundering

The website for Longrunner may look like a ray of sunshine, but it can very rapidly make you feel as though you are adrift at sea. In my capacity as a visitor from another country, I found their website to be confusing to use, and the assistance I received from their customer support representatives was of no use. As a result of their sluggish and unreliable shipping procedure, the delivery of my order took significantly more time than anticipated. When it did appear, I was dismayed to discover that the products I had purchased were of a poorer quality than I had anticipated they would be. It was challenging for me to install the home security system that I had purchased, and the instructions were not very explicit. The electronic items and accoutrements that I purchased were of poor quality and did not operate as intended after I got them home. My time spent with Longruner was, on the whole, a source of frustration and disappointment. Anyone who is contemplating making a purchase from this online business should give it some serious consideration first. Although they may offer competitive pricing, the quality of their products and absence of attention to customer service may leave you feeling disoriented.

Pros
  • Only positive
Cons
  • Returns and reimbursements are sometimes a bothersome process.