I have ordered a Shaw R2x Vibrant Floor Mop Cleaning Kit. The handle of the mop is broken, it does not lock, but slides up and down, making it unusable. When I asked the seller for a replacement pen, they directed me back to Revain. Revain told me they couldn't replace the part, that I would have to return the order and then they would replace the entire order. I told them that I had already thrown away the boxes, that now I was too bothered to find a box, repack everything and spend my money on shipping defective goods. I am dissatisfied and dissatisfied with Panel Town and Floors because they sent me a defective product and did nothing to replace it.
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