I like the ease of use and the fact that it is a cloud-based system. I have a lot of customers that use this system and it is very easy to use. I love the ability to send and receive messages to my customers and the system allows me to do this in a quick and easy manner. I don't have any major dislikes. I would like to see the system have more features but it is a great system. I have been able to use SmartMOBILE to communicate with my customers and to send them work orders. I like that I can use this system to send out work orders and to receive reports from my customers.