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Montenegro, Podgorica
1 Level
710 Review
25 Karma

Review on ELECROW by Wayne Lemke

Revainrating 2 out of 5

ELECROW Online Store: Unreliable and Unprofessional, in My Experience

I've recently been really dissatisfied with ELECROW's online store. I frequently use online electronics retailers to acquire the parts and accessories I require because I like to do my own DIY projects. But ELECROW has turned out to be one of the worst online retailers I've ever dealt with. The website was challenging to use, and neither the shipment nor the customer service were good. I had to wait more than a week for my order to come, which seriously slowed down my project. I lost time and money because several of the goods were broken and useless when it eventually arrived. The worst aspect, though, was how unprofessionally ELECROW's customer care behaved. They were unresponsive and unhelpful when I tried to get in touch with them to report the broken goods. It appeared as though they had no regard for the needs of their clients or the caliber of their offerings. In conclusion, I would strongly caution anyone avoid purchasing their DIY electronics needs from ELECROW's web store. It's simply not worth the stress and disappointment that come with purchasing at ELECROW when there are so many other trustworthy and competent solutions available.

Pros
  • Competitive pricing for goods of high caliber
Cons
  • insufficient amount of detail provided in product descriptions